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Shipping & Returns

Shipping Policy

Thank you for shopping with Titan Axiom. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location and the shipping carrier.

  • United States: 5–15 Business Days

Please note that these are estimated delivery times and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (when available). Tracking updates may take 24–72 hours to appear after shipment.

Shipping Partners

We work with trusted international logistics providers to ensure your order is delivered safely and efficiently.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Titan Axiom is not responsible for lost or delayed shipments resulting from incorrect or incomplete addresses provided during checkout.

Delays

Delivery delays may occur due to customs processing, severe weather, carrier issues, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact our Customer Care team within 30 days of the estimated delivery date. We will investigate the issue and work toward an appropriate resolution.

Contact Us

If you have any questions regarding your shipment or order status, please contact our Customer Care team. We are always happy to assist you.

Return & Exchange Policy

We want you to shop with confidence at Titan Axiom.

  • Returns and exchanges may be requested within 30 days of delivery.

  • Items must be unused, in their original packaging, and in resalable condition.

  • If you receive a damaged, defective, or incorrect item, please contact us with your order number and photos or videos of the issue.

  • Once your request is reviewed, we may offer a replacement, exchange, or refund when applicable.

  • Refunds are issued to the original payment method after approval.

  • Return shipping costs may apply unless the return is due to our error.

For any questions, please contact our Customer Care team.

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